Everything You Need to Know

Start by submitting the Check Availability form with your event details. We will confirm availability, discuss the experience you are considering, and prepare the appropriate agreement and payment information. Your date is officially reserved once the agreement is signed and the required non-refundable booking retainer is received. The retainer is applied toward your total service fee.

We recommend booking as early as possible, especially for popular weekends and seasonal dates. Last-minute events are always welcome when availability and production time allow.

Most bookings require a $100 non-refundable booking retainer, with the remaining balance due on the day of the event. For events booked far in advance, larger events, or bookings requiring early custom production, the agreement may specify an earlier payment date—typically 14 days before the event.

Booking retainers are non-refundable because the date is reserved specifically for your event. Rescheduling is subject to GlamBooth availability. When requested more than 30 days before the event, the retainer may be transferred to one new event date within 12 months, subject to availability and written approval. Changes to the venue, package, pricing, or production requirements may require an updated agreement.

Additional service time and overtime may be added when availability allows. It must be approved by GlamBooth and may require an additional fee based on the selected package.

For the best guest experience and a polished presentation, we prefer a safe, level area of approximately 10 × 12 feet. This allows room for the backdrop, guests, booth equipment, attendant, printer, and props without making the setup feel crowded. We can review the venue layout and discuss more compact arrangements when necessary.

An outlet is not normally required. GlamBooth uses a professional battery power system capable of operating the complete setup for extended events, allowing us to create a cleaner presentation without visible power cables. We will advise the client in advance if an unusual venue condition or special add-on requires anything additional.

Yes, provided the setup area is dry, safe, level, and protected from unsafe weather conditions. We bring appropriate backdrop weights and secure the setup for normal outdoor conditions. The booth cannot operate outdoors in rain, and severe wind or other unsafe weather may require moving the experience to a suitable indoor or fully protected location. An appropriate backup location is strongly recommended for outdoor events.

Setup and breakdown are separate from your active photo booth service time. We arrive before the scheduled start to prepare and test the experience. Venue or client delays do not automatically extend the booked service period.

Yes. GlamBooth serves Los Angeles and surrounding areas. Travel anywhere within Los Angeles County is included at no additional charge. For locations outside Los Angeles County, there is no travel fee within 50 miles of our service base. A flat $50 travel fee applies to locations more than 50 miles away, and a flat $100 travel fee applies to locations more than 75 miles away instead of the $50 fee. Paid parking, valet, difficult access, stairs, or unusually long load-in distances may require an additional fee.

Yes. GlamBooth carries $1 million in general liability insurance. A Certificate of Insurance (COI) can be provided upon request. If your venue requires specific wording or additional-insured information, please send us the venue’s requirements before the event so we can coordinate the request.